New equipment and move progress gone

Recently used a majority of my shards to buy the Rippa warrior set, and now that I log back in it is all gone.

despite that I went to continue to learn some new moves and styles and noticed that the progress I made yesterday was gone as well.


  • In addition I notice that I am missing the shards I used to buy the equipment.
  • same, lost my ripan assassin mask and orate chief tunic when i logged on today
  • Hello BigGame,

    We are aware about this issue, sorry for the inconveniences caused.

    Please email us at support_pc (at) sloclap (dot) com with a zipped copy of your save file. It will help us to investigate and resolve this issue.

    For the time being, please don't purchase any items from the Store or open any Rift Coins/Disks so as not to waste any Fragments you're earning until this is resolved.

    Thank you for your patience while we try to resolve these issues.
  • I have e-mailed my save files, no response yet.

    Will there be any kind of compensation or refund for this happening?

    while the grind for shards is enjoyable, i do not know if it is worth doing again.
  • Hi all,

    Patch 1.25 that went out contains information on compensation for the issues that were resolved over the weekend.
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