How to Report Cheating?

Wulftor

Hey!

I'm not sure if I'm posting in the right place here. But I'm very sure that I just encountered a hacker/cheater. What can I do to report this person? Or rather, what is the best way for me to do that?

What I encountered was a guy who could lock me down by spamming the same punch at abnormal speeds (maybe 5-6 per second, maybe more). I couldn't do anything except holding down the block button until I ran out of stamina, but that is pretty much all I could do. When I lost, I was not allowed to leave the match either. Nothing happened when I clicked any buttons and the timer for "rematch" ticked down at about 3x the normal speed. I was not able to decline or exit in any way. I tried this 3 times before I had to close down the game by terminating the process.

I took a few screenshots of what happened, but I'm not sure how well they show it.

Thanks

Engage

I see no reason for people to cheat at such an easy game. I guess they didn't have enough love as a child so they have to fake winning in order to get ahead in life. The developers need to put in a report player function because the game hasn't even been out for a week and cheating is already rampant. The concequence could be a permanent ban on all PVP.

Wulftor

I have found this player's Steam Profile. I made a report through Steam, but I would still like to know if there is more that I can do about this. I would post a link to his page so that more people can report him, but I don't know if that's allowed or if it would be classified as "Witch Hunting".

Also, I see that another player has commented on his profile page about the cheating, which means that it's not just me, and this cheater is a problem that needs to be handled.

Wulftor

Another person has now commented on his profile page. There are now at least three people who I know can confirm the cheating.

slcp_Vanguard

Hey Wulftor! We're aware of players like this ruining the experience for others and are addressing this as quickly as possible.

You can send us their Steam ID/name to support_pc@sloclap.com and we'll take it from there. If you have a video clip you can include, that will help greatly as well.

JackieH

I'm on ps4, and just had some invisible and un-targetable dude run up on me and beat me to death. Haha! but for real. not cool man.How do I report him/her and attach a video clip to it?
I don't want to share the clip to Facebook, Twitter, or Daily Motion 'cause I don't want people to get the wrong impression of Absolver, or the community in it..but I don't know how else to get the clip to you, maybe add a in game report player function? I dunno, ya shouldn't have to do that, but still,
Love the game, like most of the community I've run into...not diggin' people like this.

slcp_WaterfallX

Hi JackieH,

We are sorry to hear that you had such unpleasant game experience. The best way to report such cases is to write all details by email, in your case: support_ps4@sloclap.com. We'll be waiting for more information from you in the e-mail. We do not have plans for in-game reporting feature currently, but we did implement an anti-cheat system that helped to solve many of such issues.

Thank you for your warm words about the game, your patience and continued support!

DuckyFangs

JackieH said:

I'm on ps4, and just had some invisible and un-targetable dude run up on me and beat me to death. Haha! but for real. not cool man.How do I report him/her and attach a video clip to it?
I don't want to share the clip to Facebook, Twitter, or Daily Motion 'cause I don't want people to get the wrong impression of Absolver, or the community in it..but I don't know how else to get the clip to you, maybe add a in game report player function? I dunno, ya shouldn't have to do that, but still,
Love the game, like most of the community I've run into...not diggin' people like this.

Hey Devs! I actually just had the same thing happen to me. I wish I could send you my ps4 footage but there doesn't seem to be a way to do that. I'll include the username of my griefer in the email if that helps.

SpaceAries

Wulftor said:

Hey!

I'm not sure if I'm posting in the right place here. But I'm very sure that I just encountered a hacker/cheater. What can I do to report this person? Or rather, what is the best way for me to do that?

What I encountered was a guy who could lock me down by spamming the same punch at abnormal speeds (maybe 5-6 per second, maybe more). I couldn't do anything except holding down the block button until I ran out of stamina, but that is pretty much all I could do. When I lost, I was not allowed to leave the match either. Nothing happened when I clicked any buttons and the timer for "rematch" ticked down at about 3x the normal speed. I was not able to decline or exit in any way. I tried this 3 times before I had to close down the game by terminating the process.

I took a few screenshots of what happened, but I'm not sure how well they show it.

Thanks

SpaceAries

Hello! Wow, nothing is fixed yet, i got beat up by level 3 player and I'm only level 60, like WTF! It was at, 1V1 Battle or Combat, it happens today.

SpaceAries

I also notice about level 3 beat me up, it's level 63 i believe because it's different, once you level up, it won't be 61, instead it will be 1 in the orange triangle as level 61 for example. I just started this beginning of the month, take care

schwarzman1

I ran into an invisible player who was not targetable and could not be attacked. The only thing you could see was a weapon. He killed me and proceeded to Rez me to farm kills. I quit game at that point. Next time I’ll get a video.

seryph420

There's no email for slow clap.. Just tried to report a speed hacker

slcp_WaterfallX

Hey seryph420,

There are two emails provided in this thread: support_pc@sloclap.com (for PC) or support_ps4@sloclap.com (for PS4). Both are working. Feel free to report suspicious activity adding description, video, date and time with your timezone, names/IDs.

Thanks for your time!