Approval Needed on Comments

Why are comments needing approval and then not seeing the light of day again? It comes across as an attempt to shut the forum member up if their opinion/comment is not conducive towards the hype of the game. Can a moderator please expound on this? Thanks you.

I would have PM'd one of the mods but I have no idea who to make the recipient because it is hard to either identify where to go or find your names.

Comments

  • Hey Ethromel,

    Your comments are triggering the spam filter for some reason. We review that daily and approve any messages that are accidentally picked up.
  • Hey Ethromel,

    Your comments are triggering the spam filter for some reason. We review that daily and approve any messages that are accidentally picked up.

    Thank you for clarifying; and that makes sense. How can we fix that?
  • Hey Ethromel,

    We review the spam filter regularly and 99.9% of the time it's picking up exactly what it's supposed to. This is one of the few times I've seen it pick up a user's post. We adjusted the spam filter quite a bit early on and it's now in a very good place in terms of the content it picks up versus false flags.

    A couple of the things it looks at when determining if something is spam is how fast posts are being made by one account and if the same post is being made repeatedly. For instance, if someone clicks the "Post Comment" button and it seems like nothing happens so they click it again resulting in a double-post, that can potentially get picked up by the spam filter.
  • That makes sense. Thanks for the input. I'll make sure to be careful of not doing such things (if that is what I've been doing) in the future.

    Hopefully this is informative for anyone else that may or may not have known this.
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