Game crashes during loading screens
Hi, I have gotten absolver several months after launch, and the game worked fine and had minimal crashes, however I had stopped playing the game for a while due to exams and such. When I got back though the downfall expansion had been released, for which I was excited, at first the game launched fine, and I was able to play it normally, until I decided to do the dungeons, from which when I had eventually lost and gotten to the loading screen the game froze completely, I was unable to open task manager, to end the process and the game would not close on it's own(I had waited for several minutes) at which point I had no option other than restarting my pc, then I had tried again, however this time it crashed when moving from area to area, in the loading between the areas. If there is anything I could do to fix this issue please help.
Thank you in advance.
Thank you in advance.
Comments
We are sorry to hear you've run into some technical issues.
Can you answer some additional questions to clear thing up, please?
- Which platform you're using playing the game (Steam/GoG/PS4)?
- If you are playing on PC does your PC specifications meet the minimum requirements for the game?
- Have you updated your graphics card drivers to the latest ones?
- Have you tried checking file integrity and/or reinstalling the game?
Thank you for your patience and cooperation in this matter.
My specs are:
i7 6700k
gigabyte 1080
16gb 3200mhz ram
So I do not believe that the problem lies with my specs, however I shall try reinstalling the game to see whether that helps resolve the issue.
If you're still running into the issue, please send us your crash dumps to support_pc (at) sloclap (dot) com. You can find them here: C:\Users\YourUsername\AppData\Local\Absolver\Saved\Logs
The folders should look like this: UE4CC-Windows-D899DBC94916A3FB8E5403B0F6EE20C4_0000