Game crashes during loading screens

Hi, I have gotten absolver several months after launch, and the game worked fine and had minimal crashes, however I had stopped playing the game for a while due to exams and such. When I got back though the downfall expansion had been released, for which I was excited, at first the game launched fine, and I was able to play it normally, until I decided to do the dungeons, from which when I had eventually lost and gotten to the loading screen the game froze completely, I was unable to open task manager, to end the process and the game would not close on it's own(I had waited for several minutes) at which point I had no option other than restarting my pc, then I had tried again, however this time it crashed when moving from area to area, in the loading between the areas. If there is anything I could do to fix this issue please help.

Thank you in advance.


  • Hey Triton765,

    We are sorry to hear you've run into some technical issues.

    Can you answer some additional questions to clear thing up, please?

    - Which platform you're using playing the game (Steam/GoG/PS4)?
    - If you are playing on PC does your PC specifications meet the minimum requirements for the game?
    - Have you updated your graphics card drivers to the latest ones?
    - Have you tried checking file integrity and/or reinstalling the game?

    Thank you for your patience and cooperation in this matter.
  • Yes I am using PC and my drivers are up to date,

    My specs are:
    i7 6700k
    gigabyte 1080
    16gb 3200mhz ram

    So I do not believe that the problem lies with my specs, however I shall try reinstalling the game to see whether that helps resolve the issue.
  • edited October 2018
    Hey Triton765,

    If you're still running into the issue, please send us your crash dumps to support_pc (at) sloclap (dot) com. You can find them here: C:\Users\YourUsername\AppData\Local\Absolver\Saved\Logs

    The folders should look like this: UE4CC-Windows-D899DBC94916A3FB8E5403B0F6EE20C4_0000
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