Cant connect

Hi, so ive been playing absolvers for over three days and each time i load the game up it tells me that i cant connect to online so i have to play offline. I emailed the support team three times third time being today each with screenshots and reports of the issue but Im located in United States, East Coast, and I play on a Ps4 console
And my psn is Project_Horus18 attempted login between 7:00pm - 8:00pm est. Please help i haven't played online yet and I really wanna try it out. :'(

Comments

  • Hello ProjectHorus,

    We are sorry to hear that you have connection issues. Please try checking your router settings and if you have the opportunity try another internet provider.

    As for your emails, the dev team receives and reviews all emails, and we sincerely appreciate the info provided by our players. Unfortunately, we do have quite a lot of emails coming in, so there may be a delay - but the team should get back to them as soon as they can.

    We appreciate your patience and apologize for the delay.
  • When checking the settings what should i look for and It needs a certain speed for the online to work?
  • edited July 2018
    Hi ProjectHorus,

    If you've reset your router to make sure you have a solid connection, that's fine for now. Once our Support team has a chance to review your emails, they'll look into what's going on and try to figure out a solution for you and get back to you via email. Please keep in mind, the Support team is only available during business hours so wouldn't have had a chance to review your emails over the weekend.
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