Stuck after Combat Trial

I'v been having this issue since release but after the 1.08 patch it got to a point
that I cant even do 2 combat trials in a row without restarting the client.
(Stuck at Victory/Defeat Screen).

Comments

  • Hey there Eizuru, I'm terribly sorry to hear of your issues with Combat Trials after the most recent patch.

    Would you be able to send in an email to the support team (support_ps4@sloclap.com or support_pc@sloclap.com depending on platform) with details on the nature of the problem please?

    If you're on PC, it may be best to gather a dxdiag file and attach that as a .txt to the email. You can get one of these by typing dxdiag into your taskbar and running the command. Once that happens, you'll be presented with a box and given the option to "Save all data". If you save this as a .txt, it will really help to understand the root of the issue.

    The crash logs may also be useful too, and can be found by going to: C:\Users\YourUsername\AppData\Local\Absolver\Saved\Logs
    The folders should look like this: "UE4CC-Windows-D899DBC94916A3FB8E5403B0F6EE20C4_0000".

    Thank you for bringing this issue to our attention, and please accept my apologies for the trouble this is causing you.

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