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connecting to server issue

Dark_lordDark_lord
in Bug reports
i was playing with my friend yesterday and my game crashed i tried to get back in but it took so long to connect to the server i just left and got on my bed and slept today i tried to get in the game again still its taking too long can you fix this problem i'm playing in version 1.20

Comments

  • Dark_lordDark_lord
    edited July 2018
    its been an hour and it still didn't let me in please can you fix this already because i want to play your game (i played this game for half a day and i really want to play it again)
  • FixTheSevers123FixTheSevers123
    Same bro I really want to plat
  • FixTheSevers123FixTheSevers123
    Play*
  • slcp_Vanguardslcp_Vanguard
    Hi all,

    Please post the platform you are on and the region you are in so we can determine if this is a known issue now resolved or one we need to dig into further.

    Thanks!
  • Dark_lordDark_lord
    slcp_Vanguard said:

    Hi all,

    Please post the platform you are on and the region you are in so we can determine if this is a known issue now resolved or one we need to dig into further.

    Thanks!

    my platform is ps4 and my region is asia
  • slcp_WaterfallXslcp_WaterfallX
    Hey Dark_lord,

    Thanks for your answer!

    There was an issue last night where the servers for PS4 got a bit overwhelmed with the number of people connecting concurrently, but we pushed an optimization overnight that stabilized the issue.

    We're keeping an eye on things today and will continue to do so. If you run into any more issues, post the error code and we'll dig into it.

    Thanks for informing us! Enjoy the game!
  • Dark_lordDark_lord
    the problem hasn't been fixed :/
  • slcp_WaterfallXslcp_WaterfallX
    Hello Dark_lord,

    We are sorry to hear that you are still experiencing connection issues.

    If you see Error Code on your screen, please send us an email with the screenshot to support_ps4@sloclap.com.If you have other issues than connection, please describe the exact issue you’re experiencing with as much detail as possible. Include info about date and time of issues, your timezone, your actions, screenshots, video, crashdumps, anything could be helpful for more in-depth investigation.

    Waiting for your email, and thanks for your patience!
  • Dark_lordDark_lord
    there is no error code its just connecting to server but it takes forever
  • slcp_Vanguardslcp_Vanguard
    Hi Dark_lord,

    If you're not receiving an error code, please include in your email your PS4 ID and the approximate time you tried to connect last so we can dig into our server logs to see what's going on.

    Thanks!
  • Dark_lordDark_lord
    edited July 2018
    i figured a way to play offline but the problem is i want to play with my friends (btw i sent the email)
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