Resolution wont save after quitting.
Every time I start the game it changes 1440x900 resolution. I can change the setting to 1920x1080 and it saves fine, I can load and play the game in 1920x1080, but when I quit and then restart the game it always changes back to 1440x900.
I've verified the game files several times.
I tried changing this in GameUserSettings.ini
LastUserConfirmedResolutionSizeX=1440
LastUserConfirmedResolutionSizeY=900
to
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
it doesnt seem to matter what is there (Also tried 800x600 for testing)
Deleting and reinstalling the game didn't help.
I can delete GameUserSettings, and start up the game and it keeps custom graphics options, like shadows, texture quality etc, it just wont save the resolution at 1920x1080.
I've verified the game files several times.
I tried changing this in GameUserSettings.ini
LastUserConfirmedResolutionSizeX=1440
LastUserConfirmedResolutionSizeY=900
to
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
it doesnt seem to matter what is there (Also tried 800x600 for testing)
Deleting and reinstalling the game didn't help.
I can delete GameUserSettings, and start up the game and it keeps custom graphics options, like shadows, texture quality etc, it just wont save the resolution at 1920x1080.
Comments
Please make sure when you're adjusting the resolution that you're using the in-game graphical menu and not editing game files. Messing with game files can result in all kinds of unwanted issues, regardless of how harmless the settings you're touching look.
So that we can review this more internally, can you let us know what your monitor information is please? We can get that back to QA and they can look further into it.
My native resolution is 1920x768 and I am using an NVidia GeForce GTX 770, running the game on Windows 10.
We are sorry to hear that you have issues with resetting your resolution.
The first thing we always suggest when a graphical issue occurs is to make sure you're on the latest version of your graphics card drivers. If this still happens on the latest version, go ahead and shoot us an email at support_pc@sloclap.com with the following information:
1. Your game logs.
2. Information about your monitor.
3. Does the game starts in "correct" resolution and then changes to "wrong" one?
4. On what stage does it change resolution?
5. Confirm the platform you're playing the game on (Steam/GoG/PS4)
Where to find Steam logs: C:\Program Files (x86)\Steam\logs\cloud_log.txt
(Note: If you've saved any of the above to a different drive, you'll need to use that drive letter. C: is the most common so it's what we've included here.)
Once we have this information we can begin to dig into your issue, so be sure to include as much as applies from the lists above.
Thank you for your patience and support while we continue working to resolve these issues for you permanently!