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Can't launch the game after updating (GOG; Absolver v1.07 161)

DrejzerDrejzer
in General Support
After downloading 4.8Gb of updates i learned that I can't even launch the game whenever I hit "Play" there is only "syncing cloud saves" and then the
"Failed to open descriptor file '../../../Absolver/Absolver.uproject'" message pops out.
Did anyone have similar issue? I'd really like to play this game (that i pre-ordered, though I did not have much occasions to play...)

Comments

  • slcp_Furollesslcp_Furolles
    Hi Drejzer, I'm so sorry to hear that you're unable to play with this happening. If I may, I'd like to suggest that you get in touch with the support team for this particular issue via email. Their address is support_pc@sloclap.com with as much information as you can possibly provide.

    What you've sent us here is an excellent start, so please make sure to send crash dumps if you have them as well to that email address.

    Here's where to find them: C:\Users\YourUsername\AppData\Local\Absolver\Saved\Logs
    The folders should look like this: "UE4CC-Windows-D899DBC94916A3FB8E5403B0F6EE20C4_0000"

    Again, I'm terribly sorry for the trouble, though I really do appreciate you bringing it to our attention.
  • DrejzerDrejzer
    It seems that some files got corrupted during download or something, because after I verified local files and downloaded another 4,6Gb everything is fine.
    (I have absolutely no idea why did it even happen in the first place, but everything is fine now)
  • slcp_WaterfallXslcp_WaterfallX
    Hi Drejzer,

    Thanks for letting us know. We are glad to hear that you've solved the issue and everything is fine now!
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