Bug Report Music getting loud and doubling

edited September 2017 in Bug reports
Bug sound getting too loud and doubling

Platform: PC


During game-play after finishing the combat trials and exiting the loading screen the music sound doubles up which in turn makes the sound very loud and confusing. This persists till user restarts the game


  • Hi,

    Thank you for sharing this report. I'm sorry to hear you've run into some technical issues. I will be passing this report along for further review. In the meantime if there are any other details you can share with us, please feel free to let us know. Your system specs, for instance, would be very helpful.

    Thank you for your patience. We hope to hear from you soon!
  • edited September 2017
    Operating System: Windows 10 Pro 64-bit
    System Manufacturer: Alienware
    System Model: Alienware 17 R3
    Processor: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz (8 CPUs), ~2.7GHz
    Memory: 32768MB RAM
    Available OS Memory: 32636MB RAM
    Page File: 14644MB used, 23111MB available
    DirectX Version: DirectX 12
    Card name: NVIDIA GeForce GTX 980M
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 980M
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Display Memory: 16445 MB
    Dedicated Memory: 128 MB
    Shared Memory: 16317 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)

    Description: Speakers (Sound Blaster Recon3Di)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_10280708&REV_1009
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: cthda.sys
    Driver Version: 6.00.0100.2059 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 01/03/2016 00:00:00, 1076008 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
  • This happens for me also. It seems like certain areas are prone to it and it is not consistent, possibly memory leak or something. It happens after playing for a little while, or if you've traveled through the gameworld a bunch I am not sure which. Raslan and adjacent zones are especially prone to this.

    Typically my system or the game in general will lag when this is in effect.

    I'm on a ps4
  • Hi Legend,

    Thanks so much for providing us with your specs, this will be very helpful! We also want to thank you for your continuing support, and for reporting the bugs you experience in such a detailed and informed manner! You are contributing to making the game better. Thank you!

    Hey Skun_Qi,

    We're sorry that you're experiencing the same issue, and thank you for giving us some more information. This has been forwarded to our tech team, with all the details provided!

    Have a great day both of you!
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