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My Saved Games Are Gone

TheCandymanEdTheCandymanEd
in General Support
After the new update I opened up my absolver and all of my characters and progress were gone. Please help I really like this game and I put about fifty hours into it. I really don't want this to be the reason I leave it

Comments

  • slcp_RockWillowslcp_RockWillow
    Hey TheCandymanEd,

    We're really sorry you lost your saved game! Are you playing on PS4 or PC? Unfortunately, corrupted saves are not recoverable. We're working on fixing the issues that created them in the first place.

    Please email support_ps4@sloclap.com if on PS4, or support_pc@sloclap.com if PC with details of what was happening right before your save became corrupted, as well as anything relevant (screenshots...etc) and they will look into it.

    In the meantime, please activate the Saved Data in Online Storage on your PS4 (if applicable). Thank you for your patience!
  • Sargent_BaxterSargent_Baxter
    Hey guys I've had the same problem. Come back after some time away and my saves are gone. Had 100+ hours, 50+ students in my school, all combat moves learnt, all weapon moves learnt. Now it's all gone. I'm not sure how other multiplayer games do it but this is the only game I know which loses your online data if you lose your save data? Really disappointed by this and will be the end of my time on absolver :(
  • slcp_WaterfallXslcp_WaterfallX
    Hello Sargent_Baxter,

    We are so sorry to hear that you have an issue with your saves. Your Absolver save is located on your computer. If you don't copy everything in your save folder to another location, it's possible to lose your character when you uninstall the game.

    Please reach email to support_pc@sloclap.com with more details about your account and the issue itself, for more in-depth assistance.

    Thank you so much for your patience.
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