Lost everything

Usually these type of things don't really bother me, but I poured over 20 hours on the game, and I have to say, I'm steamed.

I was lvl 57/27 school, spent hours getting the moves I specifically wanted for my deck, I had built it in a way I probably wont ever remember, and all of a sudden I try to log back in, I couldn't. The game would crash every time I tried to load or continue that game.

So I tried loading another game I had and it worked, but every time I went back to my "main" it would crash and would ask me to send a report.

I tried to download previous saves I had online and I did, I found them, and copied them over, and now nothing loads, the load button is completely greyed out! All I can do is start a new game. I even deleted all the save files I had on the system, re downloaded what was online and still, nothing.

What's weird is the name of the characters I created are there, I see the saved files but when I start the game, it doesn't show up.

I was hoping after update 1.04, something would change, again, nothing.

I am very upset. I tried contacting them, and no answer. Is it possible to get a refund, because this is unacceptable.

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