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Goddamn it how do you fix this stupid bug

AnabielAnabiel
in General Support
Seriously, i've had the two mythical items dissapear since this bug happened, no return in shards or items in any shape or form, not to mention that my wristguards got undyed.

How?!

Comments

  • AnabielAnabiel
    This has killed my desire to play this game in any way possible, seriously how the fuck do I have any desire to keep going when anything I get will get deleted for no good reason.
  • AnabielAnabiel
    Onto that, a duplicate save appeared in my "Load game" thing called Angel-1, just my name with a -1, but that doesnt matter in the slightest because the same issues are going to manifest on that thing too. Goddamn this is frustrating.
  • matthewpmcguirematthewpmcguire
    AH yes, frustrations abound post update. Always the case in software. The item loss bug is being reported by many so it should get addressed fairly soon. The game always creates a second save for your character in the event the file for the first one is corrupted by something OUTSIDE of the game. Since the game saves are simply files on disk anything that would mess up the file on disk outside the game would destroy your saved data. So two copies are saved at all times just to make sure you have a backup copy on hand. HTH.
  • AnabielAnabiel
    *loud distorted hmm as my pants appear as if nothing was equipped everytime i log in* Jeez I hope gets fixed soon, I don't want to end up connecting with my pants off for the 5th time. JEeZ I can't keep frustrations in when it happens, I really need to wait a few minutes before I post something like this, eh?
  • matthewpmcguirematthewpmcguire
    LOL, I totally feel you there with the frustrations. For some entertainment when annoyed, you might like the suggestion and bug reports I put in over the past few hours. :-)
  • slcp_WaterfallXslcp_WaterfallX
    Hey Anabiel,

    We understand your frustration and we are sorry for this issue.

    Please email us at support_pc (at) sloclap (dot) com with a zipped copy of your save file. This will help us resolve it.

    For the time being, please don't purchase any items from the Store or open any Rift Coins/Disks so as not to waste any Fragments you're earning until this is resolved.

    Thank you for your patience while we try to resolve these issues.
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