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Lost a bunch of equipment I bought today..

GrieviousGrievious
in Bug reports
This bug has probably been reported before by others, but I would love my stuff back or at least my fragments I spent back. I am on Pc playing through steam. Any help would be very appreciated!

Comments

  • GrieviousGrievious
    Oh! also to help out, It happened right after I went into the dungeons and tried to redye some equipment, I then became naked and some of my other equipment reverted to previous dyes.
  • ShoknetnahrtShoknetnahrt
    Same problem
  • JensethiJensethi
    Lost my Tear Tyrant shirt and Tunic after returning from the mines today...
  • slcp_WaterfallXslcp_WaterfallX
    Hey there,

    We're very sorry to hear about this issue loosing your equipment.

    Please send us emails to support_pc@sloclap.com (for PC) or support_ps4@sloclap.com (for PS4) detailing this issue! That will help us to investigate and fix it. It might be beneficial also to let us know the following details:
    - Which platform you're using playing the game (Steam/GoG/PS4)?
    - Your ID's on appropriate platforms (do not post on the forum, it's just for e-mails).
    - Your PC specifications, if you are playing on PC.
    - When did it happen (time, date, your timezone)?
    - In which region are you located / playing from?
    - What steps you've already attempted to fix this on your own (checking file integrity, reinstalling the game, etc.)

    Thank you for bringing this to our attention, and please accept our apologies for the trouble this problem is causing you.
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