Unable to start the game
[English & French]
It's been happening to me for a while now, but since the major update against cheaters i haven't been able to reconnect to the game.(I was kinda hoping it'd get fixed but obviously it's not haha) I'm posting a link of the screenshot and a copy/paste of the error message hoping that someone can help me, because i'd really like to play some absolver again.
Ça m'arrive depuis quelques temps maintenant, mais depuis la mise a jour qui empêche la triche je n'ai pas été capable de me reconnecter au jeu . (J’espérais que ça allait être réparé avec les mises a jours mais non haha) Je poste un lien du Screenshots et un copié collé du message d'erreur dans l'espoir que quelqu'un puisse m'aider, car j'aimerais vraiment rejouer a absolver de temps en temps.
Thanks for the future help!
ERROR:
GameID: 206 (32bit)
Windows Version: 10.0 (Build 17134)
Error Code: 20006
Process Exit Code: 0h
UUID: 6356b0b1-297b-87ce-d13f-396fc7c22eca
Processes list:
absolver.exe
agmservice.exe
agsservice.exe
applicationframehost.exe
browser_broker.exe
calculator.exe
chrome.exe
conhost.exe
csrss.exe
dashost.exe
discord.exe
dllhost.exe
dwm.exe
explorer.exe
fontdrvhost.exe
huion tablet.exe
hxoutlook.exe
hxtsr.exe
igfxcuiservice.exe
inputpersonalization.exe
jhi_service.exe
jucheck.exe
jusched.exe
lms.exe
lsass.exe
memory compression
microsoft.photos.exe
microsoftedge.exe
microsoftedgecp.exe
mqsvc.exe
msascuil.exe
msmpeng.exe
nissrv.exe
nortonsecurity.exe
nswscsvc.exe
nvcontainer.exe
nvdisplay.container.exe
nvidia share.exe
nvidia web helper.exe
nvspcaps64.exe
nvsphelper64.exe
nvtelemetrycontainer.exe
presentationfontcache.exe
registry
rtkngui64.exe
runtimebroker.exe
searchindexer.exe
searchui.exe
securityhealthservice.exe
services.exe
sgrmbroker.exe
shellexperiencehost.exe
sihost.exe
skypehost.exe
smss.exe
smsvchost.exe
spoolsv.exe
steam.exe
steamservice.exe
steamwebhelper.exe
svchost.exe
taskhostw.exe
wacom_tablet.exe
wacom_tabletuser.exe
wacom_touchuser.exe
wacomhost.exe
wininit.exe
winlogon.exe
wmiprvse.exe
wtabletservicepro.exe
wwahost.exe
It's been happening to me for a while now, but since the major update against cheaters i haven't been able to reconnect to the game.(I was kinda hoping it'd get fixed but obviously it's not haha) I'm posting a link of the screenshot and a copy/paste of the error message hoping that someone can help me, because i'd really like to play some absolver again.
Ça m'arrive depuis quelques temps maintenant, mais depuis la mise a jour qui empêche la triche je n'ai pas été capable de me reconnecter au jeu . (J’espérais que ça allait être réparé avec les mises a jours mais non haha) Je poste un lien du Screenshots et un copié collé du message d'erreur dans l'espoir que quelqu'un puisse m'aider, car j'aimerais vraiment rejouer a absolver de temps en temps.
Thanks for the future help!
ERROR:
GameID: 206 (32bit)
Windows Version: 10.0 (Build 17134)
Error Code: 20006
Process Exit Code: 0h
UUID: 6356b0b1-297b-87ce-d13f-396fc7c22eca
Processes list:
absolver.exe
agmservice.exe
agsservice.exe
applicationframehost.exe
browser_broker.exe
calculator.exe
chrome.exe
conhost.exe
csrss.exe
dashost.exe
discord.exe
dllhost.exe
dwm.exe
explorer.exe
fontdrvhost.exe
huion tablet.exe
hxoutlook.exe
hxtsr.exe
igfxcuiservice.exe
inputpersonalization.exe
jhi_service.exe
jucheck.exe
jusched.exe
lms.exe
lsass.exe
memory compression
microsoft.photos.exe
microsoftedge.exe
microsoftedgecp.exe
mqsvc.exe
msascuil.exe
msmpeng.exe
nissrv.exe
nortonsecurity.exe
nswscsvc.exe
nvcontainer.exe
nvdisplay.container.exe
nvidia share.exe
nvidia web helper.exe
nvspcaps64.exe
nvsphelper64.exe
nvtelemetrycontainer.exe
presentationfontcache.exe
registry
rtkngui64.exe
runtimebroker.exe
searchindexer.exe
searchui.exe
securityhealthservice.exe
services.exe
sgrmbroker.exe
shellexperiencehost.exe
sihost.exe
skypehost.exe
smss.exe
smsvchost.exe
spoolsv.exe
steam.exe
steamservice.exe
steamwebhelper.exe
svchost.exe
taskhostw.exe
wacom_tablet.exe
wacom_tabletuser.exe
wacom_touchuser.exe
wacomhost.exe
wininit.exe
winlogon.exe
wmiprvse.exe
wtabletservicepro.exe
wwahost.exe
Comments
We're sorry to hear you have issues with launching Absolver. Details of the error show that it relates to the Easy Anti-Cheat issue. First of all, we advise you to Verify The Easy Anti-Cheat Installation according to this guide. It may be also helpful to check this Game Errors Solution Guide.
If that won't help please follow the steps described in this EAC support page here. If you could please send us the results from this troubleshooting at support_PC@sloclap.com, the logs could help us find the source of the issue. Please also include your username and the time & date the issue occurred. We’d really appreciate this and will reply back as soon as we're able.
Thank you so much for your patience and continued support.
You don't have to be sorry about it, I know adding new content and improving the game comes with issues but none that can't be fixed! To be fair the problem came weeks before i posted it but i didn't put much effort into it due to personnal stuff, so it's kind of my bad for not reporting it sooner. You're an awesome team full of hard working people and with an incredible talent. You made a beautifull game full of promises that, i'm sure, will go far.
Excuse me, let get back to business. So i tried to verify the anti cheat installation according to your guide but i couldn't find the anti cheat anywhere in my computer. I also checked the guide for Game errors but everything was fine. I was afraid of doing stuff the wrong way by downloading the folder so i uninstalled the game and reinstalled it and it seems like it fixed the issue!
I know it was kind of rude but well, it fixed it!
Thank you so much for your kind concern and your quick answer, sorry i bothered you and I wish you the best.
(I'm french so excuse me if there is language issues!)
WellMess.
Thanks for your feedback and kind words! We are glad that your problem was solved and we appreciate that you have shared the details. It is great to have such players like you are in our community. Do not hesitate to write us about your concerns, feedback, ideas thoughts!