We’re so sorry to hear that you have some issues with getting Crystals.
In order to understand what's happening and what can be done, we need more details. Please answer the following questions.
1) Which platform do you use for playing? 2) When did you experience this issue? Is it something you’ve encountered before, or is this the first time? 3) What were you doing before this issue occurred? Please provide any steps taken that led up to the issue (this will help us to reproduce it!). 4) Do you have any videos illustrating this issue?
The more details you can provide the more effective our investigation will be.
Comments
We’re so sorry to hear that you have some issues with getting Crystals.
In order to understand what's happening and what can be done, we need more details. Please answer the following questions.
1) Which platform do you use for playing?
2) When did you experience this issue? Is it something you’ve encountered before, or is this the first time?
3) What were you doing before this issue occurred? Please provide any steps taken that led up to the issue (this will help us to reproduce it!).
4) Do you have any videos illustrating this issue?
The more details you can provide the more effective our investigation will be.
Thank you for your patience and support!