We are sorry to hear that you've encountered an issue with your skin color.
Could you please answer the following questions so that we can pass this information along to our developers for investigation?
1) When did you experience this issue (date, approximate hour(s), your timezone)? 2) Is it something you’ve encountered before, or is this the first time? 3) Have you tried restarting the game?
Thanks for additional information. I'm passing along your details to the dev team for more in-depth investigation. Sorry for the inconveniences caused.
Comments
We are sorry to hear that you've encountered an issue with your skin color.
Could you please answer the following questions so that we can pass this information along to our developers for investigation?
1) When did you experience this issue (date, approximate hour(s), your timezone)?
2) Is it something you’ve encountered before, or is this the first time?
3) Have you tried restarting the game?
Thanks for your patience and support!
The new position is after the rock drop but before the mini ledge aftee the tutorial. Restarting game resumes your previous location.
2100hr est last occurance
multiple times over the period of current patch.
Hope this helps.
Thanks for additional information. I'm passing along your details to the dev team for more in-depth investigation. Sorry for the inconveniences caused.
Thank you so much for bearing with us on this.