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SKIN COLOR CHANGE

redguardspyredguardspy
in Bug reports
I started the game and my skincolor changed. It happened before after I fell in the water. When I jumped into the water again I got my original skincolor back. But it doesn't change back now after I jump in the water because the game started up with a different skincolor. How do I fix this? Restarting the game didnt help.

Comments

  • slcp_WaterfallXslcp_WaterfallX
    Hi redguardspy,

    We are sorry to hear that you've encountered an issue with your skin color.

    Could you please answer the following questions so that we can pass this information along to our developers for investigation?

    1) Confirm the platform you're playing the game on (Steam/GoG/PS4)?
    2) When did you experience this issue (date, approximate hour(s), your timezone)? Is it something you’ve encountered before, or is this the first time?
    3) Which was the skin color you had initially and to which it was changed?

    Thanks for your patience and support!
  • Box_Coffee02Box_Coffee02
    Hello I'm having the same problem.I play on ps4.It happened at around 10:55 EST on July 10.This is the first time i've experienced this.I was initially lake ripa and it switched to ice marshes
  • Box_Coffee02Box_Coffee02
    Also my psn is BoxCoffee
  • slcp_WaterfallXslcp_WaterfallX
    Hey Box_Coffee02,

    We are sorry for that! Thank you for sending your details, we'll look into that.

    redguardspy, do not hesitate to send us additional information.

    Guys, your support is really helpful for us!
  • danithedeaddeerdanithedeaddeer
    Just had this same problem today on PS4 (PSN: KawaiiDesuPony) I was fighting another player and we both fell off a ledge at the same time and now my skin tone is different. Happened at roughly 11:50pm central on 7/13/18 and I originally had the Tear skin and now I think it's Ripa or a shade darker... if you guys could fix this I'd really appreciate it! Loving the game and haven't had any other issues so far.
  • danithedeaddeerdanithedeaddeer
    Don't mean to spam, but it seems to have happened again... I think it has something to do with an enemy killing you and then you taking their skin tone. My tone at some point had returned to Tear but after getting killed just now by an AI my tone is now the same as theirs...
  • slcp_WaterfallXslcp_WaterfallX
    Hey danithedeaddeer,

    I'm, sorry to hear that you've met this bug. Thank you for the details! I'm passing all info to the dev team for an in-depth check. It is essential for us to have detailed reports as it helps to investigate the issue.

    Thank you so much for your patience and continued support.
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