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backup bug

DwarkzyDwarkzy
in Bug reports
I have a problem my PC is restarted while I was in play and when I restarted the game my safeguard it is erased and it is a little annoying since my character is near lvl 50 :'( (please help me!!!)

Dwarkzy

Comments

  • DwarkzyDwarkzy
    My pc shutdown during a game and when i have restart the game my charactere have diseapear.. I was near to lvl 50 can you help me pleaze?
  • QzzrblQzzrbl
    edited September 2017
    Send them an email: support_pc@sloclap.com

    Give as many details about the incident as you can.

    You'll get a much faster and informative response.
  • DwarkzyDwarkzy
    Thanks
  • slcp_RockWillowslcp_RockWillow
    Hi Dwarkzy !

    We're sorry to hear you're having this issue with your game save. Could you please email your crash dumps to support_pc@sloclap.com, along with any other relevant information, such as: what were you doing before the game crashed, and any screenshots showing the level you were at prior to the crash. This will help our team investigate the possible causes. Thank you !
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