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Victory screen stuck at round record

GarmiGarmi
in Bug reports
The victory screen occasionally gets stuck at the round record screen if I'm in the emote radial menu when the match ends. It seems like there's still activity happening in the background because I'll get matched up against a new opponent, but when I try to view experience gained and school experience (by pressing the x button to go to the next screen) it's unresponsive. This only seems to occur for me when I'm in the radial menu when the match is over and trasitions to the victory/defeat round record screen.

Comments

  • lootedlooted
    This has also happened to me. If you keep hitting 'x' button on ps4 eventually you get into another match (find player timeframe) also, if you it 'x' several times then hit 'o' and 'x' again it will return to the pve map. This depends on timing also, as it takes time to get to the mini menu.

    The 1v1 mini menu after match should have a selection to find new opponent and change map.
  • ShadowthefireShadowthefire
    I've also experienced this problem but I didn't know what the cause of this was. I just tested what you said about having the emote radial menu out when you win or loose and it worked. I was stuck on the leaderboard menu but somehow someone was still playing in the background and killed me and then I became unstuck.
  • GarmiGarmi
    When it's happened to me I don't get any response from any inputs. I just have to wait for a minute or so and then it usually places me into another match with a different opponent. I've also experience a simple black screen in a similar situation (but without the emote radial wheel component), but when that happens I never get out of it unless I close the application and restart the game.
  • slcp_WaterfallXslcp_WaterfallX
    Hi guys,

    Thanks for bringing this to our attention.

    Could you please answer the following questions so that we can pass this information along to our developers for investigation?

    1) When did you experience this issue? Is it something you’ve encountered before, or is this the first time? Does it happen after last update or it was before?
    2) What were you doing before this issue occurred? Please provide any steps taken that potentially could lead up to the issue (this will help us to reproduce it).

    Thank you for your patience and support!
  • GarmiGarmi
    1) June 20 midday is the most recent experience I've had with this issue. I've encountered it a few times in the past as well. On both older patches and the newest patch.


    2)This has happened to me in both 1v1 combat trials and 3v3 combat trials. Usually I'm trying to bow to an opponent after a victory and I don't get the emote off in time and I'm on the wheel when the screen fades to the victory screen.
  • slcp_WaterfallXslcp_WaterfallX
    Hello Garmi,

    Thank you for your answers! I'm passing along all information to the dev team for further investigation. Thank you for bringing this up to our attention and your patience while we are looking up into this issue.
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