Random Crashes
Hi guys,
I bought this game recently and I am having trouble playing, because the game crashes randomly. There are no freezes, no messages, the game just shuts down without warning, crash reports or any further informations (I play on PC, on Steam).
I can play a few minutes before it crashes. I've tried to change the settings, verified the game files, update my drivers, none of this worked.
At this point, I don't know what to do anymore so i'm taking my chances here, hoping to find some help,
Thank you,
Khoratan.
I bought this game recently and I am having trouble playing, because the game crashes randomly. There are no freezes, no messages, the game just shuts down without warning, crash reports or any further informations (I play on PC, on Steam).
I can play a few minutes before it crashes. I've tried to change the settings, verified the game files, update my drivers, none of this worked.
At this point, I don't know what to do anymore so i'm taking my chances here, hoping to find some help,
Thank you,
Khoratan.
Comments
Check your GFX/RAM are firmly connected to your MB.
Also, check you have plenty of space on your HD/SSD.
- Windows 10
- Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
- 8Go RAM
- GeForce GTX 1060 6GB
Also, I checked and everything seems normal. I can play other games without any problem. (Enough space, everything is correctly connected, etc.)
We're sorry to hear you've run into some technical issues. Have you tried checking file integrity and reinstalling the game?
I advise you to email support_pc@sloclap.com with as much detail as possible for more in-depth assistance. We apologize for any frustration this issue may have caused.
I've tried to check the files integrity and I also reinstalled the game, unfortunately I still crash after a few minutes.
Thank you for fulfilling those steps. I apologize that you are still not able to run the game normally. Have you already wrote to support_pc@sloclap.com? The team should be able to investigate and find out what's happening.