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Update on Online stability, Region lock and PS4-related save issues

jessjess
in Official News

Online stability

We are aware that some players are facing big lag issues, preventing them from enjoying the online experience in Absolver.
We apologize for the rocky start, the team is working night and day to improve this. We have a couple of major fixes in the works, which should be deployed next week and should improve these issues. Thank you for your patience!

Region Lock

We are working on updating our system to allow players to invite their friends to their game session, even if they are in a different region. More news on this should come next week.

PS4 crashes creating corrupted saves

After investigating, unfortunately, saves that have been corrupted are not recoverable. We are working on fixing the crashes that resulted in corrupted saves and are thanking all the players who took the time to discuss with us and send more infos on this topic.
In the meantime, we advise you to activate the Saved Data in Online Storage on your PlayStation 4.

Oceania Servers

Oceanian servers will be deployed by Friday, which should dramaticaly improve online performances in this region. Sorry for the delay; other regional servers will be deployed in the near future to ensure an optimal experience worldwide.

We set up two email addresses so you can send us any issue you encounter in both PC and PS4:
PC: support_pc@sloclap.com
PS4: support_ps4@sloclap.com

You can also join us and the community in the official forums.

Please be assured that the whole team is 100% committed to fixing these issues so that everyone can have a great experience in Absolver.
More news on these important topics will be coming soon!

We thank you for your support.
Sloclap team

Comments

  • EvilTwinTepeEvilTwinTepe
    You stated that missing Pre-Order items should now be available - however myself (and looking through the forums) a number of other people still have no pre-order items in their inventory (however have the DLC downloaded). Any update on that? Loving this game so far!
  • jessjess
    @EvilTwinTepe It is fixed on Steam-side, if you are on GOG, please contact GOG's customer support.
  • EvilTwinTepeEvilTwinTepe
    @jess I'm on Steam. Still nothing.
  • bawwysamabawwysama
    got crash in the game once when i try to change the deck moves
  • SarobandoSarobando
    You beautiful people.
    Was worried it was another money grab like Blade and Soul pretending to plan on adding oceanic servers.
    Thankyou for not being like that.
  • noodlePancakenoodlePancake
    Have the Oceania servers actually come online? Because the game is still unplayable for me in online mode.
  • EvilTwinTepeEvilTwinTepe
  • noodlePancakenoodlePancake
    They also said that OCE servers would be up last Friday. As far as I can tell they weren't and devs have been silent. I'll take the news of a potential update on this Friday with a pinch of salt. (pun intended)
  • SonaijrSonaijr
    Please deploy a South american server! It could be in São paulo, we brazilians are loving your game!
  • KeNnEtHKeNnEtH
    Are there Asian servers? Or will they be added?
  • TimeraiderTimeraider
    noodlePancake said:

    They also said that OCE servers would be up last Friday. As far as I can tell they weren't and devs have been silent. I'll take the news of a potential update on this Friday with a pinch of salt. (pun intended)

    There are OCE servers since last Friday. The problem is the routing makes alot of people still be thrown on the wrong region servers, but they are there :pensive:
  • KehaKeha
    I hope that doesn't mean more quasi netcode to work with players with high pings. That hurts the core market, to appease a few. When they should just get their own servers for better ping to begin with.
This discussion has been closed.